This course outlines the different types of opponents commonly faced in negotiations. It also explains how to appeal to the emotions of these opponents, how to use goodwill to succeed, and how to gain and use negotiating power. Finally, this course covers some good and bad negotiating habits and some methods of controlling the negotiating process.

Audience :

This series is for anyone who wants to get the most out of using smart negotiating skills in business or daily situations.

Time :

3.0 hour(s)

Objectives :

• Identify common types of negotiating opponents
• Appeal to opponents' selves and emotions
• Build goodwill with an opponent
• Gain power in a negotiation
• Distinguish between good and bad negotiating habits
• Control the negotiation process

Features :

• Exercises that allow users to practice the application
• A file containing the text of the exercises
• A glossary
• A Skill Assessment

Prerequisites :

• None