This course shows learners the process for installing and starting Windows 2000 and XP Professional as well as how to troubleshoot software and hardware problems learners may encounter with an operating system.

Audience :

This series is for anyone preparing for the A+ Core Hardware examination and the A+ Operating System Technologies examination.

Time :

3.0 hour(s)

Objectives :

• Install Windows 2000
• Setup and start Windows 2000
• Manage Windows 2000
• Install Windows XP
• Troubleshoot Windows XP
• Determine system problems
• Troubleshoot PC and printer problems

Features :

• Exercises that allow users to practice the application
• A file containing the text of the exercises
• Activities that allow users to apply course concepts in an interactive questioning environment
• A glossary
• A Skill Assessment

Prerequisites :

• None

TradeMarks :

• Microsoft® is a registered trademark of Microsoft Corporation.
• Windows® is a registered trademark of Microsoft Corporation.