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  3. Explore the topics shown. Remember, these are only partial listings of course content to allow you to explore the look and feel of the courses.
  4. After you have experienced the value of the courses, come back to the site and order the courses you want to take. Please take advantage of the course package details as they offer the best value for your training dollar.

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This course provides an overview of the basic concepts of personal computers.
  • Describe the electronics used in a PC
  • Use decimal and hexadecimal number systems
  • Recognize the components on a motherboard
  • Identify the purpose and use of the BIOS
  • Describe boot processes
  • Update the BIOS

Time : 3 Hour(s)

This course is for anyone preparing for the A+ Core Hardware examination and the A+ Operating System Technologies examination.

This course presents strategies for understanding customer problems, resolving conflict, and writing effective correspondence, instructions, and manuals.
  • Use the best words for getting the message across
  • Identify and speak to the customer's style of communication
  • Use questions to get more information about a problem
  • Handle conflict and angry customers
  • Write purposeful letters to customers
  • Write effective "bad news" letters
  • Write useful instructions and manuals

Time : 6 Hour(s)

This course is for anyone who wants to learn about creating and maintaining good customer service.

This course shows users how to use JavaScript for work with Dynamic HTML.
  • Create a basic JavaScript
  • Use JavaScript expressions and variables
  • Use JavaScript functions and flow control
  • Use JavaScript objects and arrays

Time : 2 Hour(s)

This course is for Web page developers who want to learn more about how Dynamic HTML is tied to HTML with JavaScript.

This course shows how to enter and edit data in Excel 2000 worksheet cells and how to create hyperlinks.
  • Enter data
  • Edit one or more cells
  • Find and replace values
  • Use the AutoFill feature to create series
  • Create and edit hyperlinks

Time : 4 Hour(s)

This course is for anyone preparing for the MOS Excel 2000 Core certification exam.

This course presents the basic skills needed to use HTML for building a Web page. As of January 2003 this course was updated to reflect HTML 4.0 (including CSS) and some XTHML 1.0 standards.
  • Recognize HTML commands
  • Enter some text and basic HTML tags
  • Format text on the Web page using standard tags
  • Format text on the Web page using CSS style sheets
  • Add links to other pages
  • Put images on the Web page

Time : 7 Hour(s)

This course is for anyone who needs to understand how HTML is used to develop pages for the World Wide Web.

This course explains to users how to determine their financial situations and make plans for investment funds.
  • Examine net worth
  • Select records for storage
  • Maintain and use cash reserves
  • Set financial goals
  • Get more information about investments

Time : 3 Hour(s)

This course is for anyone who is interested in learning more about the ways to grow their money using stocks, bonds, and mutual funds.

This course explains how to get past emotional blocks into the final stages of offers and counteroffers to close a negotiation.
  • Deal with anger in a negotiation
  • Deal with fear in a negotiation
  • Deal with personal issues in a negotiation
  • Manage offers and counteroffers
  • Close a negotiation

Time : 4 Hour(s)

This course is for anyone who wants to get the most out of using smart negotiating skills in business or daily situations.

This course presents the basics of shellprogramming using the Bourne shell then covers additional features of the Korn and C shells.
  • Write basic Bourne Korn and C shell programs
  • Add statements to perform commands conditionally
  • Build repetitions into a program
  • Use functions for programming efficiency
  • Handle unexpected signals from executing programs
  • Select a shell language for writing shell scripts

Time : 6 Hour(s)

This course is for anyone who is new to UNIX or wants to expand what they already know about UNIX.

This course shows how to configure interoperability and Web services, manage users and groups, share folders, and manage a distributed file system.
  • Install protocols and services for interoperability with the Novell Netware, Unix, and Apple Macintosh operating systems
  • Create local user accounts and local groups
  • Activate and deactivate the Server service
  • Troubleshoot shared folders
  • Modify NTFS permissions
  • Configure, manage, and troubleshoot a domain-based Distributed file system (Dfs)
  • Set security for and troubleshoot Web sharing

Time : 5 Hour(s)

This course is for anyone who wants to take MCSE Exam 70-215 for Windows 2000 Server.

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